Allowing Blocked Content

If you are using a different browser or operating system other than Windows and have problems searching, try the Search Troubleshooting section.

How do I allow Blocked Content?

The easiest way is to say "Yes" when prompted to allow "blocked content" when running this product. If you already said "No" and need to turn the blocked content back on:

Select Tools -> Internet Options...
Click the Advanced tab.
Scroll down to the Security category and check the box labeled "Allow active content from CDs to run on My Computer".
Click OK to save your settings.

The search engine and help files on this product use Javascript and Java technologies that Microsoft calls "Active Content." For security reasons, some Internet Explorer users must "unblock" these technologies before they are able to function properly.

If you are in a locked down environment it is possible you may not be able to allow Active Content. You may need to contact your IT department about how you can enable Active Content in your browser.