Flash Drive Support

Flash drives are a compact means to transport and store personal files such as documents, pictures, video and even application files. Unlike a CD or DVD, a flash drive is fully writeable for your use. You may opt to keep the content on the drive, copy it to your computer's hard drive or delete it completely.

Omnipress (the producer of the content and drive) will not be responsible for replacing the files on the product if they are accidentally or intentionally erased.

If this product is on a flash drive

This content included on this product is designed to run directly from the media and does not include any type of installer. If you wish to run the product from your hard drive or create a backup, you may copy the main .htm file (usually named "Start.htm") and the "data" folder to any location on your hard disk. The product should function normally so long as the folder structure is not changed. This product is not designed to run from a web server.

Before removing a flash drive from your computer you need to unmount the drive first. Failing to unmount the drive may result in damage to the drive's hardware.

Windows

Click the "Safely Remove Hardware" icon that appears in your System Tray (at the far right of your taskbar). It will guide you through the unmounting process and tell you when it's safe to unplug the flash drive.

Macintosh

Drag the icon representing the flash drive on the Desktop to the Trash (at the far right of the Dock). As you drag, the Trash icon will look like an eject symbol. Once the flash drive icon disappears from your Desktop, it is safe to unplug the drive.
Alternate method: in the Finder, click once on the flash drive icon on the Desktop to select the drive, then select File > Eject from the menu bar.

If you are having difficulty unmounting your flash drive quit out of your web browser and any Adobe Reader or Acrobat software and try again. If problems persist, you may want to try the drive manufacturer's website.

Because a flash drive allows you to read, edit and remove files contained on it, it is possible to delete files critical to the function of this product. To ensure this product works correctly, do not delete or modify:

The "Autorun" folder
Autorun.exe
Autorun.inf
Start.htm
Any files in the "data" folder

We recommend keeping your files in a "My Documents" folder on the flash drive.

The flash drive won't mount on my Windows PC.

If your flash drive does not appear when inserted, or if you need to assign it a Windows drive letter:

To do this you will need "administrative" rights on your computer. If you do not have these rights, you will need to contact your IT staff.

Launch the Windows Computer Management program, found at
Start > Programs > Administrative Tools > Computer Management
Click on Disk Management in the left window pane
In the lower right area of the window, right mouse click on the flash drive and select Change Drive Letter and Paths...
Click the Change button in the window that follows
Choose a drive letter from the pull down menu and click OK

Once you have completed this, every time you put the drive in, the appropriate drive letter will be assigned automatically and you can access the contents.